01Before arrival: WhatsApp and coordination
The experience starts with a WhatsApp message. Write to us in Arabic — we read and reply in written Arabic — with your main concern, optional photos, and travel dates, and we propose a preliminary plan and a realistic time window.
All of this stage happens in Arabic in writing; the difference starts at the consultation itself.
This is where you set your preferences: a female-only team, a family room for a mahram, halal-conscious ingredient screening, and scheduling that respects prayer times. Specifying these in advance lets the clinic roster the right staff and room before you arrive.
02The consultation and translation
At the clinic, the coordinator translates between Arabic and the physician throughout the consultation. For a full Arabic-language consultation we allow an extra 15–20 minutes so nothing is rushed.
The physician assesses your skin, explains what suits you anatomically and what does not, and discusses alternatives candidly. The consultation is a place for questions, not just a sale — and you can request manufacturer ingredient lists before any injectable.
03Written treatment plan and pricing
Before anything is done you receive a clear plan and price. Treatments are quoted in Thai Baht; your bank applies the AED or SAR conversion.
Visa, Mastercard, and Amex from UAE and Saudi banks are accepted without surcharge, and UnionPay is also accepted.
At the end of the visit a written treatment plan is handed over, recording what was done, brands and doses where applicable, and aftercare instructions. Bring this document to any physician at home for follow-up or comparison.
04After you fly home: follow-up
The relationship does not end at departure. The WhatsApp channel stays open for Arabic-language aftercare questions, and the physician can review a photo or answer a query during recovery.
For treatments whose results develop over weeks or months (collagen stimulators, tightening, pigmentation), we set a realistic at-home maintenance schedule with you. The goal is a plan you continue at home, not a separate visit.
05Questions to ask before booking
Use these on any clinic, this one included, to find out what is actually provided rather than what the advertising implies:
- What language is the consultation actually conducted in — not the booking, the physician in the room?
- Can a female physician and nurse be scheduled in advance?
- Do you provide manufacturer ingredient lists and halal-conscious screening before injectables?
- Will I get a written treatment plan for follow-up at home?
- Does the Arabic follow-up channel stay open after I return?
¿Listo para hablar con nuestro doctor?
Envía una foto o describe tu inquietud en LINE — te sugeriremos un plan y rango de precio antes de tu visita.
06Preguntas frecuentes
Does the doctor personally speak Arabic?+
No. The consultation is conducted in English and we do not provide an Arabic interpreter.
We say so plainly, because a language promised and not delivered is worse than one never offered. If you bring a companion who interprets, we allow an extra 15–20 minutes so it is comfortable and unhurried.
Can I coordinate over WhatsApp before traveling?+
Yes, in writing. Message us in Arabic on WhatsApp with your concern, optional photos, and travel dates, and we propose a plan and time window before you arrive.
Are my UAE or Saudi cards accepted?+
Yes. Visa, Mastercard, and Amex from any UAE or Saudi bank are accepted without surcharge, and UnionPay is also accepted. Treatments are priced in Thai Baht; your bank applies the AED/SAR conversion.
Will I receive documentation of what was done?+
Yes. A written treatment plan is handed over at the end of the visit, recording what was done, brands and doses where applicable, and aftercare instructions, to bring to any physician at home.
What if I have a question after I return home?+
The Arabic WhatsApp channel stays open for aftercare questions, and the physician can review a photo or answer a query during your recovery.