International Guide · Japan·8 min read·2026-06-22

Bangkok aesthetic clinic for Japanese patients — which branch is for you, and how Japanese-language support works

In one paragraph

The most common question from our Japanese patients is not about a treatment — it is "which clinic am I actually talking to?" Waleerat has two Bangkok branches under the same founder and medical direction: the Siam Square One flagship (multilingual, international) and the Ekamai branch, which is the Japanese-focused location with a Japanese-speaking concierge (日本人専用窓口) and Omotenashi-style hospitality. This guide clears up the branch question, explains how Japanese-language booking, consultation, and follow-up actually work, walks through what to expect on the day, and covers the treatments Japanese visitors ask about most. Specifics always depend on your goals and your skin — an online consultation before you fly confirms the plan.

Japanese desk
Ekamai
Branches
2
Languages
JP·EN·TH
Consult first
Online

01Two branches, one medical direction

The single most common point of confusion for Japanese patients is which location they are dealing with — so here it is plainly. Waleerat operates two Bangkok branches founded and medically directed by the same physician, Dr.

Waleerat: the Siam Square One flagship and the Ekamai branch. They share the same clinical standards and brand; they differ in who they are built around.

Siam Square One is the international flagship — inside the Siam Square One mall, one minute from BTS Siam, with a multilingual concierge serving patients from across Asia, the Middle East, and the West. The Ekamai branch is the Japanese-focused location on the Sukhumvit corridor: a standalone clinic designed in dialogue with Japanese clientele, with a Japanese-speaking concierge (日本人専用窓口), Omotenashi-style hospitality, and on-site parking.

If you are Japanese and want Japanese-language support from first message to after-care, the Ekamai branch is the natural choice. If you are travelling with non-Japanese family or prefer the central Siam location, the flagship works too — the doctors and treatments are the same.

  • Siam Square One — flagship, multilingual, BTS Siam, central
  • Ekamai — Japanese-focused, 日本語 concierge, Sukhumvit, on-site parking
  • Same founder (Dr. Waleerat), same clinical standards at both

02How Japanese-language support actually works

At the Ekamai branch, a Japanese-speaking concierge handles the parts of the journey where language matters most: understanding your goals at booking, interpreting during the doctor consultation, explaining the plan and pricing clearly, and relaying after-care instructions you can act on with confidence.

This matters because aesthetic decisions are detail-sensitive — the difference between "a little" and "natural" is a conversation, not a menu. Having that conversation in Japanese removes the guesswork.

You can also message in Japanese before arriving, so nothing important is lost in translation on the day.

03What to expect on the day

A typical visit runs: arrival and a short intake, a consultation with the doctor (with Japanese-language support at Ekamai) to agree the plan and pricing, the treatment itself, and clear after-care guidance before you leave. Most non-surgical treatments take 15–60 minutes; an online consultation beforehand keeps the in-clinic time efficient, which matters on a short trip.

If you are combining treatment with a Bangkok trip, tell the team your dates — they can sequence treatments so any swelling or bruising has time to settle before you fly home, and keep the after-care realistic for a traveller.

04What Japanese visitors choose most

Japanese patients most often ask about thread lift (PDO/PCL — non-surgical lifting), Botox for expression lines and jaw slimming, HA filler, biostimulators, and energy-based lifting such as HIFU. These are the same treatments and the same FDA-approved brands offered at both branches; the Japanese-language support simply makes choosing between them clearer.

Rather than pick from a list, the better path is a consultation: the doctor maps your goals to the right treatment and an honest expectation of what it can and cannot do. Each treatment links to its own detailed page if you want to read first.

05Booking & before you arrive

You can book through LINE chat, and message in Japanese for the Ekamai branch. Before you fly, an online photo or video consultation lets the doctor give a preliminary recommendation and rough plan, so your in-clinic time is mostly confirmation and treatment — useful on a tight schedule.

To prepare: bring records of any past treatments, note any allergies or medications, and avoid alcohol and blood-thinning supplements for a couple of days before injectables or threads (they can increase bruising). After-care instructions will be given in Japanese at Ekamai so you can follow them precisely once home.

06Common questions from Japanese patients

Below are the questions we hear most. If yours is not here, message us — answering before you book is exactly what the concierge is for.

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Send a photo or describe your concern on LINE — we'll suggest a treatment plan and price range before you visit.

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07Common questions

Which Waleerat branch has Japanese-language support?+
The Ekamai branch is the Japanese-focused location, with a Japanese-speaking concierge (日本人専用窓口) and Omotenashi-style hospitality. The Siam Square One flagship is multilingual and international. Both share the same founder, doctors, and clinical standards — so the treatment is the same; Ekamai simply adds end-to-end Japanese-language support.
Is Waleerat the same as Verzo Ekkamai?+
The Ekamai branch operates under the same founder and medical direction as the Siam Square One flagship. If you have been talking to the Ekamai (Japanese desk) location and the Siam flagship, you are dealing with the same clinical team — that is the most common source of confusion, so it is worth confirming the branch when you book.
Can I have a consultation in Japanese before I travel to Bangkok?+
Yes. You can have an online photo or video consultation in Japanese before you fly. The doctor gives a preliminary recommendation and a rough plan; a remote assessment is preliminary, and an in-person evaluation on the day confirms the details. This keeps your clinic time efficient on a short trip.
Will after-care instructions be given in Japanese?+
At the Ekamai branch, booking, the in-clinic consultation, and after-care guidance can all be handled in Japanese, so you can follow the instructions precisely once you are home. You can also message in Japanese with follow-up questions.
Which treatments do Japanese patients usually choose?+
Most commonly thread lift (PDO/PCL), Botox, HA filler, biostimulators, and HIFU energy lifting — the same treatments and FDA-approved brands at both branches. The right choice depends on your goals; a consultation maps them to the most suitable option with honest expectations.
Can I fit treatment into a short Bangkok trip?+
Often yes. Tell the team your travel dates and they can sequence treatments so swelling or bruising has time to settle before you fly, and keep after-care realistic for a traveller. An online consultation beforehand reduces the in-clinic time needed.
Available at our branches
Flagship · BTS Siam
Siam Square One

Siam Square One flagship — opposite Siam Paragon, skywalk from BTS Siam Exit 3, in the CBD heart of Bangkok (Pathum Wan). 1-minute walk from BTS.

226/1 Rama 1 Road, 2F, Pathum Wan District, Bangkok 10330 — Siam Square One, opposite Siam Paragon · BTS Siam Exit 3
Walking distance to
  • BTS Siam (Exit 3)1m
  • Siam Paragon2m
  • Siam Discovery3m
  • Siam Center3m
  • Siam Kempinski Hotel4m
  • MBK Center5m
  • Chulalongkorn University8m
View on Google Maps →
Japanese-focused · 日本語サポート
Ekamai · 日本人専用窓口

Ekamai branch — standalone clinic near BTS Ekamai on the Sukhumvit corridor. Japanese-speaking concierge (Omotenashi). On-site parking.

Ekamai, Bangkok — standalone clinic near BTS Ekamai (Sukhumvit corridor)
Walking distance to
  • BTS Ekamai4m
  • Gateway Ekamai6m
  • Major Cineplex Ekamai6m
  • Park Hyatt Bangkok12m
  • EmQuartier14m
  • EmSphere15m
View on Google Maps →
Back to journal

Begin with a conversation.

A 30–45 minute physician consultation is complimentary. We'll listen first — discuss your goals, then decide together whether any procedure is right for you.